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Error 1009
Posted: 12 Apr 2018 19:28
by FortifyIT
Hi
Issue with installed CG off the ISO, getting error 1009. Cannot Format your HDD's. Your HDD's requires some maintenance operations.
It's sitting on a RAID60, 12 drives, It sees the 2300mb "hard drive" so it recognizes things.
what do we have to do for maintenance?
Re: Error 1009
Posted: 12 Apr 2018 20:28
by FortifyIT
I was trying to add a picture but no matter how I cropped it, it said too large
Hardware config
Hard drives details
Green Check - HD [1]: 2231 gb
Re: Error 1009
Posted: 12 Apr 2018 22:34
by david
Hi,
It would appear that the
fdisk program can't create a partition during the installation. A possible reason might be the presence of another OS on your HDD. Also with a HDD larger that 2 TB it is likely that the cache partition exceed the upper limit of 2 TB.
Please select the
Maintenance option in the installation main menu to run a Linux shell.
- CG-Installation-Main-Menu.png (19.17 KiB) Viewed 16995 times
Then you can use the following Linux command to inspect your HDD partitions:
If you are familiar with that Linux command you can try to delete all partitions and retry an installation. To return to the installation program use the following command:
If the problem persists you can try one of the following methods (or a combination of all of them):
1- Increase your logs partitions by increasing your logs retention period (the maximum value is 31 days). In this way you will get a smaller partition for the Web cache (hopefully less than 2 TB). To set the logs retention period select the
Inputs option in the installation main menu and hit enter until you reach the screen below and then enter
31 for the logs retention period.
- CG-Installation-Inputs.png (18.74 KiB) Viewed 16995 times
2- Reduce your HDD capacity usage. For instance you can use 90 (for 90%) instead of 100. You can modify this value in the
Main Inputs screen (see above).
3- Remove some HDD from your RAID group at the BIOS level to reduce your total HDD capacity. We normally recommend a 2 TB HDD for a 1250 users installation. For how many users are you installing CG?
4- Finally you can create two RAID groups of 1115.5 each (2231/2) so CG will detect two HDDs and share its Web cache between those 2 HDDs. Hence, you get around the 2 TB limit problem.
Best Regards,
Re: Error 1009
Posted: 12 Apr 2018 23:09
by FortifyIT
It's a freshly initialized Raid setup after I had to fix the hard drives and all that.
I gave up on the VM from the network configure as no matter what, nothing worked. I'll update that when I get the OS installed.
I'll give the commands a try and see if that will do it.
I'll update when I try.
Thanks again David
Mike
Re: Error 1009
Posted: 13 Apr 2018 16:40
by FortifyIT
Hard drive size was just too big. Reduced it to 90% and it's doing it's install thing.
Thanks!
Re: Error 1009
Posted: 13 Apr 2018 17:01
by david
Hi,
It's good to hear that
Best Regards,
Re: Error 1009
Posted: 13 Apr 2018 17:15
by charles
Hi,
Thanks David for that quick analysis!
We will certainly have to replace the old fdisk command by something new (like parted) to remedy that FS size limitation imposed by fdisk. It is good to know that CG's Linux kernel (v 3.10.100 at the time of writing) used by the current version of CacheGuard-OS (EH-1.3.6 at the time of writing) supports partitions up to 16TB for reiserfs FS (used for the Web cache partitions) and up to 4TB for ext3 FS (used or other partitions) and it would be a shame not to take advantage of it.
All the Best,