I'm actually testing Cacheguard Web Gateway Appliance.
But i can't get my AV DB updated. I have access to the net, but the state of the update keeps pending. (see pic.)
Can you help me for this please?
Thanks in advance for your support.
- CG_av_update.png (29.81 KiB) Viewed 5060 times
Thank you for your post.
Generally speaking, the complete AV signatures DB is downloaded the first time you activate the antivirus and afterwards it's automatically kept up to date. In normal circumstances you shouldn't explicitly update the AV signatures using the command: antivirus update. Can you please send me the output of the following commands:
Code: Select all
dns antivirus auto mode antivirus mode web mode rweb
Please note that if the antivirus update/create operation is performed too often, your system can be banned by update servers for a while. By default the antivirus is updated using update servers in UK (antivirus auto uk). You can try to use update servers in other countries (for instance try this:antivirus auto fr).
CacheGuard Technical Team